Rabat, Malta · Supporting businesses across Malta
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Services

Good IT makes
business easier.

From the office network to your online presence, explore practical services for your business in Malta. Product compatibility, delivery arrangements and scope are confirmed before work begins.

01

IT support, connectivity & business software

Keep your business working

IT Support — Hardware & Software

Keep everyday technology working for you. Get practical help with computer faults, software problems and routine maintenance.

  • Hardware and software troubleshooting
  • Software installation and configuration
  • Computer maintenance and practical technical support
Enquire about this service

Network Infrastructure & Maintenance

Help your office stay connected. We assist with business networks and resolve the connection problems that interrupt your day.

  • Office network setup and maintenance
  • Wi-Fi, router and switch configuration
  • Network connectivity troubleshooting
Enquire about this service
Technical software support

Sage Accounting Software Setup & Client Installation

Technical help to configure a supported Sage environment and connect staff computers to the software they need.

  • Sage software setup and configuration
  • Client application installation on supported staff computers
  • Connection to an existing Sage environment where applicable
  • Technical troubleshooting and maintenance assistance
Service scope

Technical software support only. Product and version compatibility must be confirmed. We do not provide accounting advice or sell Sage licences, and do not claim authorised Sage partner status.

Enquire about this service
Technical software support

CCH Software Setup & Maintenance

Practical technical assistance for your CCH environment, from configuration and applicable client installations to ongoing troubleshooting.

  • Software setup and configuration
  • Client application installation where applicable
  • Maintenance and troubleshooting of existing CCH environments
Service scope

Support depends on your CCH product, version and environment. Technical software support only: no tax advice, licence resale or claim of authorised CCH partner status.

Enquire about this service
Existing systems only

3CX Maintenance & Existing Subscription Management

Support for 3CX systems already installed and configured by 3CX or your existing provider. Keep existing calls, users and subscription administration organised.

  • Maintenance and troubleshooting of existing calling and connectivity issues
  • Changes to existing users, extensions and settings where authorised
  • Administrative support for existing voice subscriptions
  • Renewal-date monitoring and coordination of changes or renewals with your existing provider
Service scope

Existing systems only. No new 3CX installations, new VoIP deployments or initial phone-system setup. We are not 3CX, a telecom operator or a subscription reseller, and do not claim authorised 3CX partner status.

Enquire about this service
02

Websites, tailored systems & visibility

Build your digital business

WordPress Websites & Custom Plugins

Create a website that suits your business, with thoughtful customisation and useful features built around your requirements.

  • WordPress website development and customisation
  • Custom plugin development
  • WordPress and plugin troubleshooting
Enquire about this service

Website Maintenance & Backup

Look after your website after launch. Plan updates, monitoring options and backups of website files and databases, with help when recovery is needed.

  • Website updates and routine maintenance
  • Monitoring options agreed for your website
  • Website file and database backups
  • Website recovery and restoration assistance
Enquire about this service

Custom Web-Based CRM & Management Systems

Bring customer information, staff tasks and everyday processes together in a web-based system shaped around the way your business works.

  • Tailored web-based CRM development
  • Customer and staff management systems
  • Workflow and business-operation management tools
  • Custom features and integrations based on agreed requirements
Enquire about this service

SEO & Digital Advertising

Help relevant customers discover your business. Plan search visibility and advertising around your audience in Malta and clear enquiry goals.

  • Search engine optimisation and local SEO
  • Facebook and Instagram advertising campaigns
  • Google Ads campaigns
  • Google Business Profile and Google Maps visibility support, including eligible advertising options
Service scope

Organic SEO, business-profile management and paid advertising are separate activities. Scope, management fees and advertising spend are agreed separately. No guaranteed rankings or advertising results.

Enquire about this service
03

Access, hosting & data protection

Look after your foundations

Maintenance only

Smart Door Lock Maintenance

Technical maintenance for existing smart door locks, with practical help for supported access settings and connection problems.

  • Maintenance and troubleshooting of existing smart door locks
  • Assistance with existing access settings and connectivity where supported
  • Assessment of the brand, model and available access permissions
Service scope

Maintenance of existing locks only. No new lock installation, emergency locksmith service or access-control bypassing. Support depends on the brand, model and authorised access.

Enquire about this service

VPN & VPS

Practical help with private network connections and virtual servers, configured around your authorised access and business requirements.

  • VPN and virtual private server setup and configuration
  • Ongoing maintenance and troubleshooting
  • Technical support for your agreed environment
Enquire about this service

Domain & Hosting

Get the foundations of your online presence in order, with assistance choosing and connecting a domain and setting up hosting.

  • Domain registration assistance
  • Hosting setup and configuration
  • DNS, SSL and domain-related technical support
Enquire about this service

Business Backup Solutions

Plan protection for business data across computers and servers. Agree what is backed up and how it can be restored before a problem occurs.

  • Computer and server backup configuration
  • Business-data backup planning and monitoring options
  • Agreed frequency, retention, storage and access arrangements
  • Recovery planning, restore testing and restoration assistance
Service scope

This covers wider business data; website backups are described separately. Recovery depends on available, usable backups and the agreed recovery plan.

Enquire about this service

Not sure where to start? Tell us what is happening and we’ll discuss which service fits.

Contact Sales

ITHELP.MT · MALTA

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