Remote Software Download
Remote help,
with your permission.
Download the Windows application recommended by our support team, then follow the steps below. These links take you to the software providers’ downloads.
Choose your Windows software
Contact UsHow remote assistance works
- Download the software recommended by our support team.
- Open the downloaded file and follow its setup instructions.
- Launch the application and locate your device ID.
- Share your ID privately with our support team through our official contact channels.
- Approve the connection request when instructed so our team can assist you.
Only approve remote access when you are expecting assistance from ithelp.mt. You can end the session at any time.
Do not post passwords or access codes in a public form. Contact us if you are unsure which application to use.